Frequently Asked Questions

Do you accept custom order requests?

Yes I am open to custom or personalized order requests. Please make sure that the wording is the way you want it though when you type it into notes to seller because on custom orders I stamp it exactly how you have worded it, including capitalization and punctuation. Please contact me with any questions.

Wholesale Availability?

Yes, I sell items wholesale. Please select the Wholesale tab on the menu for more information.

Is hand stamping the same as engraving?

No it is not with hand stamping each metal stamp is placed onto the spoon one at a time and hammered into it. This process causes there to be slight differences and variations in each spoon and may lead to it not being perfectly straight. It also causes a flat spot on the back of the spoon where each letter is.

Return Policy

Returns are accepted on all non-customized items. To return an item please contact me at melissa@therusticstamp.com within 15 days of delivery. Buyer pays for return shipping.

Returns are not accepted for the following items:

1) Custom saying

2) Items with name(s) and/or date(s)

How Long Before My Item Ships?

My current processing time before shipment is 2-4 business days. If you need an item before that please contact me before purchasing at melissa@therusticstamp.com